Shipping & Returns
Please allow up to 2 business days for your order to be processed, packaged and shipped from Oregon, USA. You will receive a shipping confirmation email along with a tracking number if you'd like to track the status of your package once it has been sent. All shipping options include insurance on your order.
DOMESTIC SHIPPING (US)
Free Shipping for all orders over $100, 2-5 business days via USPS First-Class Mail.
For all orders under $100, a $5 flat rate will apply for First-Class Mail.
We also offer Priority Mail Shipping (1-3 business days) on all orders for a flat rate of $10. Includes up to $100 of Insurance.
INTERNATIONAL SHIPPING (OUTSIDE OF THE US)
Free International Shipping for orders over $300.
For all international orders under $300, a $15 flat rate will apply. 7-21 days via USPS First-Class Mail International.
We are not responsible for any customs costs/taxes on International orders.
If you have any other questions regarding shipping please contact email@example.com
Please make sure you read product descriptions thoroughly including sizes and dimensions before placing your order.
If you are unsure of your ring size we suggest visiting your local jeweler who should be able to quickly measure your finger(s) to get your ring size.
We offer refunds or exchanges on unworn jewelry up to 10 business days after delivery
If you’d like to return or exchange your unworn jewelry please contact firstname.lastname@example.org within this window. We are not responsible for return shipping costs. A 10% restocking fee will be retained on all refunds.
MAHKA Jewelry will not accept returns of exchanges on pieces when:
- A piece is not returned in its original condition; has been worn, scratched, damaged, or not in its original packaging.
- The piece is a custom piece.
- No refunds or exchanges on sale items.
- The item is returned outside of the timeframe stated above.
If you decide to cancel your order please contact email@example.com within 24 hours. All sale items are final sale and cancellations will not be accepted.
If you received a damaged item please notify firstname.lastname@example.org as soon as possible to organize an exchange or replacement of your item.
All pieces include an 8 month warranty with purchase. In the rare case that breakage occurs within the first 8 months or purchase MAHKA Jewelry will happily repair the item or offer a gift card (store credit) for the original purchase price and return it free of charge. If the item is damaged due to personal wear and tear or mishandling by the customer, the item will not be covered under our warranty.